Shipping policy

📦 Shipping Policy (Australia)

Last Updated: [Insert Date]

We ship all orders from Australia using trusted carriers such as Australia Post, Sendle, or Couriers Please. We strive to process and dispatch your order within 1–2 business days.

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🚚 Domestic Shipping (Australia)

• Standard Shipping (3–6 business days): Flat rate $[X] or FREE for orders over $[Y]

• Express Shipping (1–3 business days): Flat rate $[X]

• Tracking details will be emailed once your order is dispatched.

Please note: Delivery times may vary based on your location and external factors (e.g. public holidays, peak periods).

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🌎 International Shipping

We currently ship to select international destinations.

• Shipping rates are calculated at checkout based on your location.

• Delivery times vary (typically 6–15 business days).

• Customers are responsible for any import duties, taxes, or fees required by their country.

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🚫 Delays & Issues

While we do our best to ensure timely delivery, we are not responsible for delays caused by the courier, customs, or unforeseen circumstances. If your order is delayed, please contact us at [support@yourdomain.com] and we’ll assist as best we can.

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📬 Incorrect Address

Please double-check your shipping address before placing your order. We cannot be held responsible for orders sent to an incorrect address.

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📦 Lost or Damaged Items

If your order arrives damaged or goes missing, please contact us within 7 days of delivery with your order number and a photo (if applicable). We'll work with the courier to resolve it.

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If you need any help with your order, feel free to email us at [karan@kashiorganics.com.au].