Got any Questions?
We're here to help!

Our friendly team is available Monday to Friday, 9am-5pm (Syd/Mel time) via email.

If you still need assistance, feel free to email us at support@kashiorganics.com.au, or simply use the contact form further down the page, and one of our friendly team members will be in touch with you.

Get in Touch

Have a question, comment, or concern? Let us know and we will get in touch with you as soon as possible. 

Frequently asked questions
What is the return policy?

We offer a 30-day return policy on all products. Items must be unopened and in their original packaging to be eligible for a full refund. To start a return, simply request a return label from our team and we’ll guide you through the process.

Email us on - support@kashiorganics.com.au
When will I get my products?

Orders are usually processed within 4 - 5 business days. Delivery times may vary depending on your location, but most orders are shipped within that timeframe. Please contact our support team if you have any issues related to shipping. 

Email us on - support@kashiorganics.com.au
How much does shipping cost?

Shipping costs are calculated at checkout based on your location. We offer free shipping on all orders over $100. Any free shipping offers or promotions will be clearly shown before you complete your order.